The information contained in this document is for informational purposes only and is believed to be reliable and accurate. We assume no responsibility or liability for any inaccurate, delayed or incomplete information, nor for any actions taken in reliance thereon. We reserve the right to change the content of this document and all other published documents at any time and without prior notice.
The United International Business Schools organization is an independent private business school offering non-regulated higher education. The study programs offered by the organization are career-oriented in nature and may not provide access to government employment or regulated professions. The local campuses remain unaffiliated with and operate independently from the relevant local Ministry of Education. The degrees awarded by the United International Business Schools organization are international private degrees awarded by the school’s headquarters in Zurich, Switzerland, based on the recommendation of the faculty of the local campuses where credits were earned.
The United International Business Schools organization does not receive subsidies from regional or national governments to finance its operations. Students from certain countries may not be eligible for governmental financial support while studying abroad with the organization. Students who would otherwise be eligible for such financial support should contact the school’s admissions department for further information about the availability of scholarships offered by the school’s academic council and the availability of student loans offered by local banks. Program fees are subject to an annual review and consist of matriculation fees for matriculation services offered by the school’s headquarters, and tuition fees for tuition services offered by the local campuses.
Students, alumni, faculty, staff or other stakeholders, individually or collectively, who are directly affected administratively or academically by actions by one the school’s current students, faculty or staff, have the right to contact the school to discuss their situation or to submit a complaint to the school. All issues should first be addressed personally to reach a mutual agreement before starting the complaint procedure. Complaints that were not already addressed personally will not be considered. Academic complaints are resolved by the school’s Academic Council whereby the Managing Director acts as the handler. Administrative complaints are resolved directly by the Managing Director. The applicable procedures are listed in the Student Guide and are available upon request. Complaints should be submitted in a written format no later than 4 weeks after the issue first came up. Letters may be submitted by regular mail to United International Business Schools (UIBS), International Education Center, Brandschenkestrasse 38, 8002 Zurich, Switzerland. Digital letters can be submitted by e-mail to firstname.lastname@example.org. Complaints received later than 4 weeks after the issue first came up will not be considered, except when the individual or group was unable to submit the letter due to circumstances beyond their control. The letter should at minimum include the name(s), address(es), place(s) of residence, phone number(s) and e-mail address(es) of the individual(s) affected, as well as the date of the letter, a clear description of the administrative or academic issues to which the complaint relates, the time(s) and date(s) at which the issues came up and to which the complaint relates, and a report from the initial personal meeting(s) in an attempt to resolve the issue.
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